You can cancel your contract within two weeks without giving reasons in writing (eg letter, e-mail). The period begins at the earliest with receipt of the goods and not before receipt of this instruction. To maintain the cancellation period, the timely dispatch of the revocation is sufficient.
However, we would like to point out that drinks, schnapps, beers and other foods are excluded from the exchange and return of goods for reasons of hygiene. On textiles and leather articles of course this right of revocation applies.

The withdrawal by returning the goods must be sent to:

Böcksteiner Bundesstrasse 14
5640 Bad Gastein

The withdrawal can be made by an email to: [email protected] or by letter to:
Böcksteiner Bundesstrasse 14
5640 Bad Gastein

Consequences of Withdrawal

In the case of an effective cancellation, the services received on both sides must be returned and, if applicable, any benefits derived (eg interest) must be returned as well. If you can not grant us or return the received service or products or only in a deteriorated condition, you must pay us compensation in this respect. For the deterioration of the thing and for drawn uses, you only have to pay compensation if the use or the deterioration is due to a handling of the thing, which goes beyond the examination of the products and the functioning. By "testing the characteristics and the mode of operation" is meant testing and trying out the respective goods, as is possible in a store, for example.

If you withdraw from this Agreement, we will return all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer. We have to repay immediately and at the latest within fourteen days from the date on which we have received the goods back to our headquarters. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the thing, for us with their receipt.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. Excluded from exchanges and returns are for reasons of hygiene; Beverages, schnapps, beers and other foods!

You bear the immediate costs of returning the goods.

Exclusion of the right of withdrawal

The right of withdrawal exists i.a. not in contracts for the supply of goods,

which are made to customer specifications or clearly tailored to personal needs
which are not suitable for return due to their nature
which can spoil quickly or whose expiration date has been exceeded,
All drinks and foods, as we offer our customers hygienic perfect products!

Help, my package and the glass bottles were broken when I received them, what should I do?

Should it be the case that you receive damaged package from our shipping partner, please contact us with photos and a detailed description by email. [email protected]